Citiserve process servers provides individually tailored approaches to its clients based on their needs in a variety of fields. All services are handled in-house by our own experienced, licensed agents.
Unlike most agencies, we handle all process serving and field enquiries in house. For all city metro work it is our own agents that attempt service and we pride ourselves on our turnaround time with the initial attempt generally occurring within 48 hours of request. Please be aware we also provide an emergency and last minute service if required.
We have invested considerable time and resources in the development of our Mercantile Management Systems. This allows us to effectively manage and control the quick service of your documents from all courts and jurisdictions throughout our states and territories.
Our agents are highly motivated and realise time is of the essence. Every service is treated as a priority. Clients can be assured that our highly experienced agents will go to great lengths to serve your documents on time, all the time.
All agents are aware of the criteria for serving documents through each and every court of Australia.
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GET A QUOTECitiserve process servers have identified a need from the finance and insurance sector and from the legal profession to provide a skip tracing service to locate debtors, defendants, witnesses and others.
Since the introduction of the Privacy Act, information on the whereabouts of individuals is not as freely available as was previously the case. To address this challenge, Citiserve process servers utilises a number of databases available to both the private and government sectors.
They are largely accurate and take the time and headache out of performing exhaustive field-based enquiries, thus minimising the costs incurred by our clients.
Skip tracing requires skill and is best left to the professionals rather than employing inexperienced staff members who may find the exercise futile and demoralising at the best of times.
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GET A QUOTECitiserve process servers subscribes to the latest and most extensive databases available to both the public and private sector. We understand how to retrieve valuable information and which questions to ask.
Our team of experienced licensed investigators have the skills and knowledge to gather information and evidence so you can make informed decisions affecting your business.
Evidence gathered may include:
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GET A QUOTEMany businesses, particularly finance companies, lose massive amounts of revenue as a result of delinquent customers falling into arrears and not surrendering their encumbered assets.
Citiserve process servers has the experience to locate and repossess your goods in a timely manner, at minimum expense and within the various regulations and legislations pertaining to this field. Our repossession agents understand their obligations, responsibilities, legalities and the time constraints involved.
Accounts receivables blowing out? Days Sales Outstanding reaching an unacceptable level? Ledger Management may be for you. We are able to tidy up your accounts from within — operating like an employee, we assist with internal collections and provide training to staff members on effective collection techniques whilst improving cash flow.
Wherever possible we will always try to avoid litigation and achieve commercial outcomes through negotiation. However, when necessary we work in close unison with our firm of solicitors who, at the client's request, are able to act in a seamless and effective manner.
Our commission-only based on success model means there is no risk for our clients. We have no contracts, annual or account keeping fees and operate from a simple authority to act. So confident are we in our ability, our clients are free to come and go as they please — even to experience the level of service from our competitors by way of comparison.
Australia-wide service — all capital cities, rural and regional centres. Fast, no-obligation quotes.